01443 548588

Counselling Sessions

By using our counselling service, we can help provide you with a safe space to talk freely in a non-judgmental environment. Experiencing and understanding these feelings with someone that can support you emotionally won’t take away your grief, it’ll help you to navigate your own emotions to eventually heal in your own time.

You can use our service as an individual or as a couple. If you wish to refer yourself for our counselling service, please follow the guidelines below and fill out a small questionnaire about yourself.

Funded Counselling Sessions

Here at Mothers Matter we offer a free counselling service for families struggling with their perinatal journey.

Please note: As this is a free service, we are extremely busy. Therefore we have a cancellation policy.

Attendance to counselling sessions is recorded. Non-attendance to a pre-arranged counselling session is also recorded, and repeated non-attendance may lead to withdrawal from the scheme.

You matter, we matter, Mothers matter.
Let us hold your hand through the fog.

Cancellation Policy

We require 48 hours (2 working/business days e.g. Mon-Thurs) notice to cancel and / or change your appointed counselling timesslot. This notice period allows us to offer your original time slot to another mother waiting for their counselling session.

For example, if your session is to take place on a Monday, then you are to provide notice to Mothers Matter on a Thursday, which gives us 2 working days notice.

You will need to telephone our centre or send an email within this notice period to: info@mothersmattercic.co.uk to change or cancel a session that you have booked with our counsellors.

You will be asked about booking another session at an alternative time, or if you wish to withdraw from our scheme.

A £15 charge will be made payable to Mothers Matter for cancellations and non attendance, with less than 2 working days notice.

Attendance to counselling sessions is recorded. Non-attendance to a pre-arranged counselling session is also recorded, and repeated non-attendance may lead to withdrawal from the scheme.

Our team of Counsellors

Our counsellors are qualified and registered with the British Association for Counselling and Psychotherapy (BACP) or the National Counselling & Psychotherapy Society (NCPS).

Cherelle

Registered with: NCPS

Annabelle

Registered with: NCPS

Aminah

Registered with: BACP

Samantha

Registered with: BACP

Frequently Asked Questions

Can I bring my baby?

Yes, of course. We understand leaving your baby is difficult, so you are most welcome to bring your baby along to the sessions.

I have a 4-year-old child. Can I still have counselling?

If you have children under the age of 5, or their families who are suffering due to perinatal mental health, you are eligible for counselling.

How many sessions can I have?

Our scheme can offer up to 10 free face-to-face sessions. If further counselling is needed, your counsellor will provide you with alternative avenues.

Can I cancel or rearrange my booked session?

We require 48 hours (2 working/business days e.g. Mon-Thurs) notice to cancel and / or change your appointed counselling timesslot. This notice period allows us to offer your original time slot to another mother waiting for their counselling session.

For example, if your session is to take place on a Monday, then you are to provide notice to Mothers Matter on a Thursday, which gives us 2 working days notice.

You will need to telephone our centre or send an email within this notice period to: info@mothersmattercic.co.uk to change or cancel a session that you have booked with our counsellors. 

You will be asked about booking another session at an alternative time, or if you wish to withdraw from our scheme. 

A £15 charge will be made payable to Mothers Matter for cancellations and non attendance, with less than 2 working days notice.

Attendance to counselling sessions is recorded. Non-attendance to a pre-arranged counselling session is also recorded, and repeated non-attendance may lead to withdrawal from the scheme.

What is the referral process?

Please get in touch if you would like to refer yourself or someone you are working with. Telephone us at our centre on 01443 548590 or email our team at info@mothersmattercic.co.uk to find out more about joining our counselling scheme.  We will send you a short form to complete so we can understand individual requirements and decide how best we can help.

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Contact Mothers Matter

If you feel you may benefit from any of our services,  then please contact Mothers Matter:

Mothers Matter

Unit 2 Crown Buildings,
Tonypandy CF40 1QF

Monday – Friday 9.30am – 5.30pm
Saturday 9.30am – 2pm

Call: 01443 548588

How can we help?

Feel free to ask a question or simply leave a comment.